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Terms of Service

Date Last Modified: 1 July 2025

  1. Acceptance of the Terms of Service

    1. By accessing, using or visiting www.fancentro.com (the “Fancentro, the “Site” or the “Website”), any of its Content, functionalities and services, you signify your agreement to these Terms of Service including policies and related guidelines (for instance, Child Sexual Abuse Material Policy, and Non-Consensual Content Policy) (collectively the “Terms of Service” or “Terms”), and our Privacy Notice, and incorporated herein by reference.
    2. If you do not agree to any of these Terms of Service or our Privacy Notice, please do not access or use the Website.
    3. These Terms of Service apply to all Users (as defined below).
    4. You consent to entering these Terms of Service electronically, and to the storage of records related to these Terms of Service in electronic form.
    5. You may terminate these Terms of Service at any time by deleting your account and refraining from further use of our services.
  2. Interpretation of the Terms of Service

    1. For the purposes of these Terms:

      Age of Majority” means 18 years of age or older in any other location in which 18 is not the minimum age of majority.

      "Content" includes the text (including comments on other Content and messages sent through Creator Messaging), clips, software, scripts, graphics, photos, livestream material, sounds, music, clips, audiovisual combinations, interactive features, textual content, and other materials you may view, upload, publish, submit, make available, display, communicate or post on the Website.

      "Creator" means a User who has set up their Fancentro account as a Creator or Agency account to post Content on the Platform to be viewed or otherwise accessed by other Users.

      "Credits" means the digital tokens with which Fans can make Purchases. For clarification, Purchases can only be facilitated, conducted, or otherwise completed on the Site and in accordance with the provisions of the Standard Purchase Agreement.

      Fan(s)” means Users of the Website who have an account through which they can participate in Creator Messaging, purchase Content on a Pay Per Content basis or Subscriptions from Creators.

      Fan Payments” means any payments made by a Fan for the right to access Content published on the Site or as a Tip (defined below). This term solely encompasses the base amount paid by the Fan and expressly excludes VAT or any other Taxes, which are added at checkout. Additionally, this term does not include any transaction fees associated with the use of specific payment methods, which are also incurred at checkout.

      Fan Wallet” means the digital wallet found exclusively on the Website on which a Fan may keep Credits.

      Paid Creator Messaging” means the feature on the Website allowing Fans to send direct messages to Creators in exchange for Fan Payment.

      Pay Per Content” means the process through which Fans can purchase individual pieces of Content made available by Creators on the Site.

      Payment Method” means a Fan’s selected method of making a Fan Payment including via debit card, credit card, cryptocurrency, or other methods which we may either now or in the future integrate and make available to you.

      Purchases” means any transaction by a Fan on the Platform by which access is granted to a Creator’s Content, including in any of the following ways: (1) a Subscription, (2) payments made by a Fan to view a Creator’s pay-per-view Content (pay-per-view media and pay-per-view live stream), (3) Tipping and (4) Paid Creator Messaging, as governed by the Standard Purchase Agreement (defined below) found hereinbelow.“Subscription(s)” means subscriptions to Creators by Fans for access to certain content appearing on the Creator’s page on the Website, whether for one month or as part of a bundle comprising a subscription for more than one month

      Tax” means all forms of tax and statutory, governmental, state, federal, provincial, local government, or municipal charges, duties, imposts, contributions, levies, withholdings, or liabilities wherever chargeable in any jurisdiction.

      Tipping” or “Tips” refers to any additional Fan Payment(s) made by Fans, solely in their discretion, regardless of whether to enhance their interaction or access to additional features or Content associated with Creator on the Site.

      User” or “Users”, “you” or “your” means collectively the Creators, Fans, any registered person, and any unregistered person visiting the Website, whether accessed via computer, mobile device, or any other technology, manner, or means.

      VAT” means European Union value added Tax, and any other Tax imposed besides or in substitution for it at the rate on one or more occasions imposed and any equivalent or similar governmental, state, federal, provincial, or municipal indirect Tax in any other jurisdiction.

      We”, “our” and “us” shall refer to the owner of the Website, Centro Publisher Limited, either directly, or indirectly to a third party operating the Website through a management agreement with the same, as applicable.

      Website Billing” may mean Centrobill Ltd or any of the companies billing the User including any additional billing companies used by Website Billing.

    Other capitalized terms are as defined throughout these Terms of Service.
  3. Ability to Accept Terms of Service

    1. You affirm that you are at least the Age of Majority and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide by and comply with these Terms of Service. If you are under the Age of Majority, you are expressly prohibited from using this Website. You also represent that the jurisdiction from which you access the Website does not prohibit the receiving or viewing of sexually explicit content. We may require that you provide us or our third-party age verification service providers with information which will help us determine that you are over the Age of Majority required to have access to the Website and to view its contents. For more information on how this information is processed, please review our Privacy Notice.
  4. Changes to the Terms of Service

    1. We may amend these Terms of Service from time to time. If we do, we will give you reasonable, advance notice, in a transparent manner, in text form, for example via a pop-up notification on the Website when logging on to your account, or via e-mail. Unless otherwise communicated by us, you will be deemed to have agreed to the changes unless you notify us, in writing (or by terminating your account), and before the proposed effective date of the changes, that you do not agree.
    2. If you do not agree to the changes, you may no longer use the Website after the proposed changes come into effect. In this case, either you or we can terminate these Terms of Service with immediate effect.
    3. Each updated version of this Terms of Service supersedes any prior versions as of the ‘Last Modified’ date found at the top, and any prior version(s) shall have no continuing legal effect.
  5. About The Website

    1. The Website allows for the general viewing of adult-oriented Content by Users. In addition, the Website allows for uploading of adult-oriented Content by Creators.
    2. The Website may contain links to third-party sites that are not owned or controlled by the Website or its operator. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. In addition, the Website will not and cannot censor or edit the content of any third-party site. By using any of the Website, you expressly relieve us from all liability arising from your use of any third-party sites. Accordingly, we encourage you to be aware when you leave the Website and to read the terms, conditions, and privacy policies of each other sites that you visit.
    3. The Website is for your personal use and shall not be used for any commercial endeavor except those specifically endorsed or approved by the Website.
    4. The Website is for adult-oriented Content. Other categories of Content may be rejected or deleted in our sole discretion.
    5. You understand and acknowledge that when using the Website, you will be exposed to Content from a variety of sources, and that the Website is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against the Website with respect thereto, and agree to indemnify and hold the Website, its operator, its parent corporation, its affiliates, licensors, service providers, officers, directors, employees, agents, successors and assigns, harmless to the fullest extent allowed by law regarding all matters related to your use of the Website.
  6. Communication Preferences/Single Point of Contact

    1. By using the Website, you expressly and specifically consent to receiving electronic communications from us relating to your account. These communications may involve sending emails to your email address provided during registration, or posting communications on the Website, or in the “My Account” or "Settings" page and may include notices about your account (such as change in password or confirmation emails) and are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing. You should maintain copies of electronic communications by printing a paper copy or saving an electronic copy.
    2. In accordance with Articles 11 and 12 of Regulation (EU) 2022/2065 (the “Digital Services Act” or “DSA”), dsa@fancentro.com is the designated, single point of contact for communications with recipients of the services offered herein, as well as for European Union Member State authorities, the Commission, and the Board for Digital Services for matters regarding the DSA. Please conduct all communications in English or Greek.
  7. Accessing the Website and Account Security

    1. We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to Users. In particular, access to the Website (either in whole or in part i.e., to certain services) may be made temporarily unavailable or otherwise restricted in certain jurisdictions, and/or to certain users and/or user categories including, but not limited to, following relevant and applicable legislative requirements to do so. Where such restriction is required, we reserve the right to take measures to prevent access to our Site (either in whole or in part) in certain jurisdictions and/or for certain categories of users in order to comply with any legal or legislative obligations imposed on us, or as otherwise deemed appropriate, in our sole discretion.

      You are solely responsible for:

      • making all arrangements necessary for you to have access to the Website,
      • and

      • ensuring that all persons who access the Website through your internet connection are aware of these Terms of Service and comply with them.
    2. You understand and agree that, by purchasing Content, you are merely granted a right to access and view the Content for your personal, non-commercial use, subject to these Terms. This access right does not convey any ownership or intellectual property rights in the content, nor does it guarantee perpetual availability of said Content (such as, but not limited to, when a Creator removes the Content from the Website, at their discretion). We reserve the right, at our sole discretion, to modify, remove, or discontinue any Content at any time without prior notice or liability. Your right to access content is subject to the continued availability of that content on the platform.
    3. To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to the Website, whether for registration purposes or otherwise, including but not limited to through the use of any interactive features on the Website, is governed by our Privacy Notice, and you consent to all actions we take with respect to your information consistent with our Privacy Notice.
    4. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person. You are fully responsible for all activities that occur under your username or password. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website or portions of the Website using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security by contacting us at https://support.fancentro.com. You also agree to ensure that you exit your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Although the Website will not be liable for your losses caused by any unauthorized use of your account (including, without limitation, unauthorized payments, or withdrawals of funds), you may be liable for the losses of the Website or others due to such unauthorized use.
    5. If you interact with us or with third-party service providers, you agree that all information that you provide will be accurate, complete, and current. You will review all policies and agreements applicable to the use of third-party services. In the event you use our Website over mobile devices, you hereby acknowledge that your carrier’s normal rates and fees, such as excess broadband fees, will still apply.
    6. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, it is in violation of any provision of these Terms.
  8. Limited, Conditional License to Use Our Intellectual Property

    1. Fancentro and associated logos and names are trademarks or service marks that belong to Fancentro. Other trademarks, service marks, names, and logos used on or through the Website, such as trademarks, service marks, names, or logos associated with third-party content providers, are the trademarks, service marks, or logos of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks, service marks, or logos.
    2. The inclusion of images or text containing the trademarks or service marks or the name or likeness of any person, including any celebrity, does not constitute an endorsement, express or implied, by any such person, of the Website or vice versa.
    3. The Website and certain materials available on or through the Website are content we own, authored, created, purchased, or licensed (collectively, our "Works"). Our Works may be protected by copyright, trademark, patent, trade secret, or other laws, and we reserve and retain all rights in our Works and the Website.
    4. We grant you a conditional, revocable, non-sublicensable, non-transferable and non-exclusive and limited license to access and use our Website and Works solely for your personal use, conditioned upon your compliance with these Terms of Service and your agreement to display the Website whole and intact as presented by the Website’s host, complete with any advertising, to not interfere with the display of any advertising, and to not use ad blocking software of any kind. This limited license is further conditioned upon your agreement not to use any information obtained from or through the Website to block or interfere with the display of any advertising on the Website, or for the purpose of implementing, modifying, or updating any software or filter lists that block or interfere with the display of any advertising on the Website. Interference with the display of any advertising on the Website, use of ad blocking software to block or disable any advertising while viewing the Website, or use of information obtained from or through the Website to update any ad blocking software or filter lists, is prohibited, violates the conditions of your limited license to view the Website and Works and constitutes copyright infringement.
    5. You may not otherwise reproduce, distribute, communicate to the public, make available, adapt, publicly perform, link to, or publicly display the Website and Works or any adaptations thereof unless expressly set forth herein. Such conduct would exceed the scope of your license and constitute copyright infringement.
    6. The Website might provide an embeddable player feature, which you may incorporate into your own website for use in accessing the Content on the Website. You may not modify, build upon or block any portion or functionality of the Embeddable Player in any way, including but not limited to links back to the Website.
    7. The above-described license is conditioned on your compliance with these Terms of Service, including, specifically, your agreement to view the Website whole and intact as presented by the Website’s host, complete with any advertising, and shall terminate upon termination of these Terms of Service regardless of the reason for such termination. If you breach any provision of these Terms, any license you have obtained will be automatically rescinded and terminated. To protect our rights, some Content made available on the Website may be controlled by digital rights management technologies, which will restrict how you may use the Content. You must not circumvent, remove, delete, disable, alter, or otherwise interfere with any digital rights management technology. Such conduct is prohibited by law.
    8. You are not allowed to reproduce, download, distribute, transmit, broadcast, display, sell, license, alter, modify, or otherwise copy or reproduce our Works or Content that does not belong to you, in whole or in part. Notwithstanding the foregoing, Fans may (only on availability of such feature and only as made available by us) download Content purchased on a Pay Per Content basis.
  9. Credits

    1. Fan Payments on the Website may be made with Credits. Credits may be purchased using a Payment Method either on a one-time basis or on a recurring basis. Certain Purchases on the Website may only be made with Credits such as live streams and 1-on-1 calls. Credits are stored in Fan Wallets and can only be used on the Website. Purchases on the Platform cannot be divided; if you try to complete a purchase that costs more than the current balance in your Fan Wallet, you will be charged the full amount for that purchase through your selected payment method. Credits are subject to a maximum amount as determined by us on one or more occasions. Fan Wallet Credits will not accrue interest.
    2. ANY APPLICABLE CREDITS, FEES AND OTHER CHARGES ARE PAYABLE IN ADVANCE AND ARE NON-REFUNDABLE AND NONTRANSFERABLE, IN WHOLE OR IN PART, FOR ANY REASON. CREDITS OR OTHER DIGITAL CURRENCIES AS MAY BE OFFERED ON THE SITE FROM TIME TO TIME HAVE NO MONETARY VALUE AND CANNOT BE REDEEMED FOR CASH. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.
  10. Rules Applicable to Users

    1. Aside from the section titled “Rules Applicable to Creators”, all terms found in these Terms apply to all Users.
    2. Registration
      1. You may be asked to provide a valid email address for verification purposes. You will choose your own screen name, which must be unique to you, not offensive to others, and not in violation of another’s copyright or trademark. You will also choose your password, which you can change later. It is imperative that you do not let anyone else use or otherwise access your account (you must keep your login credentials secret and secure). Certain changes to your personal information such as your name and screen name can only be made by our staff. Therefore, if your information appears incorrect or needs to be changed, you may need to contact our staff to have this done. If the information you provide for the creation of your account is not true and correct, you face the immediate termination of your account and you may be subject to legal sanctions.
      2. Upon account creation, the only Content made available to Fans are previews of Content published by Creators.
    3. Fan Accounts
      1. The Content that Fan accounts can contribute to the Website is limited to comments on other types of Content, as well as messages sent through Creator Messaging.
      2. You acknowledge that you are solely responsible for the activity that occurs on your account. Please note that you may not permit any other person to use your account and that you must immediately inform us of any apparent breach of security, such as loss, theft or unauthorized disclosure or use of a screen name or password. You may never use anyone else’s account, just as no one can ever use yours.
      3. You will be liable for any losses incurred by us due to the unauthorized use of your account. We are not liable for your losses caused by any unauthorized use of your account, and you specifically waive any such claim and agree to defend and indemnify us against any such claims made against your account by third parties.
    4. Fan Payments and Purchases
      1. Fans may make Fan Payments on the Website, including to make Purchases and have access to Content which is otherwise generally not accessible as well as to use various features of the Website. To make Fan Payments and Purchases on the Website, Fans must first add a Payment Method to their account. Purchases and Fan Payments can be made by credit cards, and when available, by debit cards, and are processed through our third-party Internet payment service providers (Centrobill Ltd. or Eurobill Tech. Ltd) By making Purchases, Fans hereby consent and agree to abide by such third-party Internet payment service providers’ or payment processors’ customer terms and conditions, and policies, and understand that we have no control whatsoever on such customer terms and conditions, and policies. If a Fan cannot agree to such third-party internet payment service providers’ or payment processors’ terms and conditions or policies, they should not make any Purchases. Such payment providers will execute Fan Payments from a Fan’s Payment Method recurrently or on a one-time basis, depending on the Purchase made by that Fan, and Fans authorizing such execution by the applicable payment provider. Our payment providers may be changed by us.
      2. Fans providing more than one Payment Method shall be charged for Fan Payments on other methods of payment provided if the main Payment Method is rejected. All Fan Payments will be charged in USD or Euros unless we allow you to pay using cryptocurrency. Fans payment card provider may charge the Fan currency conversion fees. We do not control currency exchange rates or charges imposed by a Fans payment card provider, bank, or e-wallet company. We are not responsible for paying any charges or fees imposed by a Fans payment card provider, bank, or e-wallet company. If a Fan Payment is not successfully processed due to expiration, insufficient funds, or otherwise, and the Fan in question does not edit their Payment Method information, that Fan remains responsible for any uncollected amounts and authorizes us to continue billing the Payment Method, as it may be updated.
      3. The payment provider will take (1) periodic payments from your payment card for Fan Payments that are Subscriptions; and (2) immediate payments from your payment card for Fan Payments other than Subscriptions (including any tips paid by you to a Creator). You hereby authorize and consent to each of these payments being debited using your supplied payment card details.
      4. Fans may edit their Payment Method information by following instructions provided on the support page, or by directly contacting our customer support staff via https://support.fancentro.com. This may result in a change to the Fan’s payment billing dates. For certain Payment Methods, the issue of the Payment Method in question may charge the Fan a transaction fee or other charges.
      5. Creator Messaging, as well as any purchased Content or Subscription will not be available in a Fan account in the event that a Fan account is deleted by that Fan or otherwise terminated in accordance with these Terms.
      6. Should a Fan account be suspended pursuant to a provision of these Terms, then all Fan Payments relating to that account will be suspended should they fall within the period during which the suspension takes place.
      7. When Purchasing Content and/or Subscriptions and/or participating in Paid Creator Messaging, Users agree to enter into the Standard Purchase Agreement with Creators from whom they are purchasing the Subscription and/or Content from and/or with whom they are participating in Paid Creator Messaging. The Standard Purchase Agreement, found at the end of these Terms, governs the Purchase in question, and, as specified therein, we are not a party to that agreement.
    5. Subscriptions
      1. Apart from free-trial Subscriptions, or unless explicitly indicated otherwise, all Subscriptions to a Creator’s profile will automatically renew at the end of the relevant subscription period, except if you cancel a Subscription before the renewal date, if your payment card is declined (either due to insufficient funds or for other reasons), the subscription price for the Subscription has increased, or you have turned off the “Auto-Renew” option, if available, and located on the relevant Creator’s profile you subscribed to. This means that if you want to stop subscribing to a Creator’s profile and paying continuing monthly subscription charges, you will need to turn off the “Auto-Renew” switch located on the relevant Creator’s profile. Disabling this feature means that you want to stop receiving access to the relevant Creator’s profile and you no longer wish to continue paying the monthly Subscription fee for the relevant Creator’s profile.
      2. We will begin billing a Fan’s Payment Method of choice for any fees relating to Subscriptions. To view the specific details of your Subscription, including Subscription price, please verify the email receipt issued upon your sign-up or contact us in one of the manners described at https://support.fancentro.com. We may authorize your Payment Method through various methods, including authorizing it up to an amount equal or similar to the amount of the monthly subscription fee as soon as you register.
      3. By starting your Subscription to a given Creator, you authorize us to charge you a recurring subscription fee at the then current rate, and any other charges you may incur in connection with your use of our services to your chosen Payment Method. You acknowledge that the amount billed each period may vary from term to term and that this variation shall result from the Creator changing the Subscription price. You authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
      4. The Subscription price will be billed at the beginning of the paying portion of your Subscription and each period thereafter unless and until you cancel your Subscription. We automatically bill your Payment Method for each period on or near the calendar day corresponding to the commencement of your paying subscription. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has unsuccessfully been processed. In the event that your Subscription begins on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. Your renewal date may change due to changes in your Subscription. We may authorize your Payment Method in anticipation of subscription or service-related charges. In the event that your Payment Method does not successfully process a charge for a subscription fee, you authorize us to charge you an administration fee up to $2.00 in order to keep your subscription temporarily active until the full subscription fee can be processed successfully, and your full term renewed.
      5. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole discretion. Except as otherwise expressly provided for in these Terms of Service, any material price increases to your service will take effect following notice to you.
      6. Centrobill Ltd., Eurobill Tech. Ltd, or others (depending on your geographical location) may appear on your credit card, bank statement, or phone bill for all applicable charges. We may include other information on your statement based on requirements of credit card association, telephone regulation, National Automated Clearinghouse Association (NACHA) or any other mandated rules and regulations. If you elect to use a checking account to purchase a Subscription, a debit will be executed on your checking account.
    6. Cancellation
      1. If you cancel a Subscription, you will continue to have access to the Content relating to the Subscription until the end of the period after which no further payments will be taken from your Payment Method regarding Subscriptions to that Creator’s profile (unless you choose to pay for a new Subscription to that Creator’s profile), and you will no longer be able to view the relevant Creator’s Content.
      2. You may cancel a Subscription at any time while logged into your account under the “My Purchases” option on your profile or by notifying us either by electronic or conventional mail, by chat, or by telephone. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL SUBSCRIPTION PERIODS. You may also cancel a Subscription by visiting our support center here.
    7. Pricing and Content Offered
      1. Purchases are payable in advance. The Content and Subscriptions which Fans can choose from, as well as any Creator Messaging services, are offered by Creators. Creators determine, in their sole discretion, the pricing applicable to Purchases. Creators reserve the right to change prices of Content, Paid Creator Messaging, or Subscriptions at any time, at their sole discretion and without liability to Fans.
      2. Fans understand and agree that Creators may display a limited amount of Content through Subscriptions to Fans and that this selection of Content may not represent the entirety of the Creator’s library of Content. Creators may decide to sell Content not included under Subscription plans separately for additional Fan Payments.
      3. Creators may, at their sole discretion, offer Creator Messaging (whether Free Creator Messaging or Paid Creator Messaging).
    8. Taxes
      1. Fan Payments are exclusive of VAT or any other Tax that Fancentro is required to collect, which will be added at the current rate as applicable to Fan Payments.
    9. Refunds
      1. Fans understand and accept that Content may be removed from the Website from time to time, for any or no reason including but not limited to, Content failing to comply with these Terms or applicable legislation, or a Creator decides to remove the Content or make it no longer available for viewing. We may approve a refund in the form of a credit on request if the aforementioned exceptional circumstances exist. If you believe exceptional circumstances exist for a refund, please email us at support@fancentro.com, however, we are under no obligation to do so. If we issue a refund at our sole discretion, we will issue that refund in the form of credit of the Payment Method you used for that Fan Payment or in your Fan Wallet. We will not make refunds in the form of cash, check, or free services. The provision of a refund in one instance does not entitle you to a refund in the future for similar instances, nor does it require us to issue refunds in the future under any circumstance. If we consider that any request for a refund was made by you in bad faith, we may suspend or terminate your User account or any future User account you create.
      2. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.
      3. In the event we terminate a Fan’s rights to use any of the Website because of a breach of these Terms, that Fan shall not be entitled to the refund of any unused portion of Subscription fees. We reserve the right (but not the obligation) to refund the purchased amount if there is a technical error with respect to the purchased Content, Subscription or Paid Creator Messaging; this is to be determined by us in our sole discretion.
      4. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all Fans. The amount and form of such credits, and the decision to provide them, are in our sole discretion. The provision of credits in one instance does not entitle a Fan to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
    10. Cardholder Disputes/Chargebacks
      1. All chargebacks are thoroughly investigated and disputed and may prevent future purchases with our third-party payment service providers. Fraud claims may result in our third-party payment service providers contacting Fans’ card issuer to protect a Fan and prevent future fraudulent charges to Payment Methods chosen by that Fan.
      2. To protect Creators, we will review excessive and potentially fraudulent chargebacks and may prohibit you from making additional purchases during that review. If we determine that any chargeback request is fraudulent or was made by you in bad faith, we may (1) require you to payback the charged back amount plus any fines assessed against Fancentro before you can make any Fan Payments or (2) suspend or terminate your User account.
    11. Electronic Receipt
      1. Fans will receive an email receipt to the email address provided to us. Fans may request a copy of the account of charges to a Fan account, but we cannot guarantee the availability of such records more than 365 days after a Purchase date.
  11. Rules Applicable to Creators

    If you want to become a Creator and post Content through the Website, you must first join as a Creator and agree to the Terms of Service for Creators and Agencies.

  12. Use of Website

    1. You agree that you will only use the Website and our services for the lawful purposes expressly permitted and contemplated by these Terms of Service. You may not use the Website and our services for any other purposes, including but not limited to commercial purposes, without our express written consent.
    2. You agree that you will view the Website and its content unaltered and unmodified. You acknowledge and understand that you are prohibited from modifying the Website or eliminating any of the content of the Website, including ads. You must not circumvent, remove, delete, disable, alter, or otherwise interfere with any age verification processes, technologies or security tools used anywhere on the Website or in connection with our services. By using the Website, you expressly agree to accept advertising served on and through the Website and to refrain from using ad blocking software or to disable ad blocking software before visiting the Website.
    3. Content is provided to you AS IS. You may access Content for your information and personal use solely as intended through the provided functionality of the Website and as permitted under these Terms of Service. You shall not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content which is not permitted in the Terms of Service.
  13. Online Safety Act - Rules Applicable to Australian Users

    1. For the purposes of this section:
      1. “Class 1A Material” shall mean any material, by any medium, that depicts, or otherwise contains, child sexual exploitation/child sexual abuse, extreme crime and/or violence, or material that is in support of terror and/or acts of terror.
      2. “Class 1B Material” shall mean any material that depicts or otherwise contains crime and/or violence (but not extreme drug or violence), or drug-related material. Class 1A Material and Class 1B Material may hereinafter collectively be referred to as “Illicit Material”.
    2. Per the provisions of the Online Safety Act (2021) (the “OSA”) Creators hereby must ensure and subsequently warrants that:
      1. The Content uploaded or attempted to be uploaded to this Website is in adherence to our Terms described herein.
      2. Any audiovisual content uploaded or attempted to be uploaded to this Website does not contain Illicit Material.
      3. Creators reserve the right to and shall take any action they deem necessary in order to limit, prevent, remove, or otherwise moderate any content which infringes the provisions of this section and/or any other, applicable terms. Creators shall also ensure, to the extent possible, that they comply with the provisions of this section. We have a zero-tolerance policy towards the solicitation, access, generation, distribution, or storage of any content that involves the depiction of children or features Class 1A Material in any capacity. All child sexual exploitation/abuse material that we identify or are made aware of will result in the immediate removal of the content in question as well as the immediate removal of its uploader from this Website. Without prejudice to all other rights reserved for action against the above (including account suspension, removal of infringing content etc.), we report all cases of apparent child sexual exploitation/abuse material to the National Center for Missing and Exploited Children.
  14. Prohibited Uses and Reporting

    1. If you see any Content that you suspect violates applicable law, third party rights, or these Terms of Service, please report such Content to us at support@fancentro.com, or through the Account button available below each piece of Content. Further, the Website does not permit any form of non-consensual content (such as so-called ‘revenge porn’), blackmail, or intimidation, and such violations may also be reported using the content removal link herein.
    2. We will give due priority to reports submitted by our Trusted Flaggers, who have been granted this status by the Digital Services Coordinator of the relevant Member State of the European Union. You agree that you will not use or attempt to use any method, device, software, or routine to harm others or interfere with the functioning of the Website or use or monitor any information in or related to the Website for any unauthorized purpose.
    3. In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of Content. Any determination regarding breach of any of the following is final. Please review the following list of prohibited uses carefully before using the Website. Specifically, you agree not to use any of the Website to:

      - violate any law or encourage or provide instructions to another to do so;

      - act in a manner that negatively affects other Users’ ability to use the Website, including without limitation by engaging in conduct that is harmful, threatening, abusive, inflammatory, intimidating, violent or encouraging of violence to people or animals, harassing, stalking, invasive of another’s privacy, or racially, ethnically, or otherwise objectionable.

      Further, you agree not to post or transmit any material that:

      - depicts, or encourages the depiction of, any person under the Age of Majority, whether real or simulated.

      - you have not maintained written documentation sufficient to confirm that all subjects of your posts are, in fact, over the Age of Majority.

      - depicts underage sexual activity, non-consensual sexual activity, revenge porn, blackmail, intimidation, snuff, torture, death, violence, incest, racial slurs, or hate speech, (either orally or via the written word).

      - contains falsehoods or misrepresentations that could damage the Website or any third party.

      - is obscene, illegal, unlawful, fraudulent, defamatory, libelous, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate.

      - contains unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes, or any other form of unauthorized solicitation.

      - contains sweepstakes, contests, lotteries, or is otherwise related to gambling.

      - contains copyrighted materials, or materials protected by other intellectual property laws, that you do not own or for which you have not obtained all necessary written permissions and releases.

      - impersonates another person or falsely states or otherwise misrepresents your affiliation with a person or Fancentro.

      Additionally, you may not:

      - use the Website (or transmit any material that) in any way promotes or facilitates prostitution, solicitation of prostitution, human trafficking, or sex trafficking.

      - use the Website to arrange any in-person meetings for purposes of sexual activity for hire.

      - deploy programs, software, or applications designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, including by engaging in any denial-of-service attack or similar conduct.

      - deploy or use programs, software or applications designed to harm, interfere with the operation of, or access in an unauthorized manner, services, networks, servers, or other infrastructure.

      - exceed your authorized access to any portion of the Website.

      - remove, delete, alter, circumvent, avoid, or bypass any digital rights management technology, encryption or security tools used anywhere on the Website or in connection with our services.

      - remove, delete, alter, circumvent, avoid, or bypass any age verification processes, technologies or security tools used anywhere on the Website or in connection with our services.

      - collect or store personal data about anyone.

      - alter or modify without permission any part of the Website or its content, including ads.

      - obtain or attempt to access or otherwise obtain any Content or information through any means not intentionally made available or provided for through the Website.

      - exploit errors in design, features which are not documented, or bugs to gain access that would otherwise not be available.

      Additionally you agree not to:

      - use the Website in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.

      - use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website without our prior written consent.

      - use any manual process to download, monitor or copy any of the material on the Website or for any other unauthorized purpose.

      - use any information obtained from or through the Website to block or interfere with the display of any advertising on the Website, or for the purpose of implementing, modifying or updating any software or filter lists that block or interfere with the display of any advertising on the Website.

      - use any device, bots, scripts, software, or routine that interferes with the proper working of the Website or that shortcut or alter Website functions to run or appear in ways that are not intended by the Website’s design.

      - introduce or upload any viruses, Trojan horses, worms, logic bombs, time bombs, cancelbots, corrupted files or any other similar software, program, or material which is malicious or technologically harmful or that that may damage the operation of another’s property or of the Website’s or our services.

      - attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

      - remove any copyright or other proprietary notices from our Website or any of the materials contained therein.

      - attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

      - otherwise attempt to interfere with the proper working of the Website.

  15. Monitoring and Enforcement; Termination

    1. We are committed to maintaining a positive and respectful community, and we do not tolerate any inappropriate Content or misconduct. We review all Content before it is published to our Platform to ensure that it is not illegal and does not otherwise violate these Terms, any policies incorporated herein by reference, or any applicable law. In addition, in offering real-time or live video streaming Content, we maintain the right to exercise control over such Content in a way that allows for real-time monitoring and the removal of the Content being streamed. If we determine that any Content being streamed is illegal or otherwise violates the provisions of these Terms, any policies incorporated herein by reference, the Terms of Service for Creators,or any applicable law, we will promptly block and remove that Content. However, we assume no liability for any action or inaction regarding transmissions, communications, or Content provided by any User or nonparty. We have no liability or responsibility to any User for the performance or nonperformance of the activities described in this section 15.
    2. We have the right but not the obligation to take any of the following actions, including pursuant to when we detect, or are notified of, any activity or Content uploaded to the Website that infringes applicable laws, rights of third parties, or these Terms of Service. When deciding on appropriate action, we consider all relevant factors such as the frequency, severity, and impact of a violation, as well as any measures previously imposed on an infringer. We may:
    3. - Issue a written warning to the infringer. Before we temporarily or permanently suspend an infringer’s access to our services following provision of manifestly illegal Content or action by such infringer we may issue a warning to the infringer, provided such warning would not conflict with the purposes of the moderation decision. Examples of misuse that may be sanctioned with a suspension or termination include, but are not limited to, the frequent uploading of Content that violates applicable law, third party rights, or these Terms of Service, or the uploading of Content that manifestly and severely violates applicable law, third party rights, or these Terms of Service, such as Child Sexual Abuse Material or Non-Consensual Content.

      - Restrict the visibility or other accessibility of Content.

      - Restrict the access of, suspend, or terminate a User’s account.

      - Restrict, suspend, or otherwise terminate a Creator’s ability to monetize their Content.

      - Restrict, suspend, or withhold earnings and payouts.

      - Report the infringer to law enforcement authorities.

      - Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

    4. We may also:

      - remove or refuse to post any Content you submit or contribute to the Website for any or no reason in our sole discretion, including, without limitation, if any information or documentation provided by you is inadequate, incomplete, or inaccurate or does not allow us to assess and confirm your identity.

      - monitor any communication occurring on or through the Website to confirm compliance with these Terms of Service, the security of the Website, or any legal obligation.

      - take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

      - terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Service.

    5. If we have reason to believe that your use of the Website is and/or potentially could constitute prohibited use as described in the provisions of these Terms (hereinafter “Prohibited Use”), therefore violating any applicable law, third party right, or these Terms, we may take appropriate interim actions (as described herein), to prevent potential harm to our further investigation. In deciding on the appropriate and proportionate course of action, we will give due consideration to the legitimate interests of the impacted User, any other potentially affected rights holders, and our own legitimate interests. In particular, we will assess the nature of the interaction concerned, the gravity of the respective violation or illegality, and any indications on whether or not the interaction is classified as Prohibited Use. In case an investigation was prompted following report by a User, we will also consider the explanatory information and evidence provided by such User and, if available, the reporting User’s submission history.
    6. We use a variety of procedures and tools to identify, review and moderate interactions and help determine Prohibited Use. This includes both human and automated review, or a combination of both, depending on what is appropriate and required in each individual case.
    7. Automated review may include the use of systems which assist us in identifying infringing interactions, determining the prioritization of certain issues, and applying appropriate measures. Content may be compared against databases of digitally finger-printed content and other, similar repositories, such as (but not limited to) YouTube’s CSAI Match. Automated review may be subject to further manual verification, in the context of which Content and measures may be reassessed.
    8. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Website.

      YOU WAIVE AND HOLD US, OUR OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, AND ASSIGNS HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US AS A CONSEQUENCE OF DISCLOSING PERSONAL INFORMATION IN RELATION TO DATA DISCLOSURE REQUESTS FROM LAW ENFORCEMENT AUTHORITIES.

    9. The Website takes a powerful stand against any form of child exploitation or human trafficking. If we discover that any Content involves underage individuals, or any form of force, fraud, or coercion, we will remove the Content and submit a report to the proper law enforcement authorities. If you become aware of any such Content, you agree to report it to the Website by clicking here.
    10. To maintain our services in a manner we deem appropriate for our venue and to the maximum extent permitted by applicable laws, the Website may, but will not have any obligation to display, reject, refuse to post, store, maintain, accept, or remove any Content posted (including, without limitation, private messages, public comments, public group chat messages, private group chat messages, or private instant messages) by you, and we may, in our sole discretion, delete, move, re-format, remove, or refuse to post or otherwise make use of Content without notice or any liability to you or any third party in connection with our operation of the Website in an appropriate manner. In addition, the Website may, but will not have any obligation to, review and monitor private messages, public comments, public group chat messages, private group chat messages, or private instant messages posted by you. Without limitation, we may do so to address Content that comes to our attention that we believe is offensive, obscene, violent, harassing, threatening, abusive, illegal, or otherwise objectionable or inappropriate, or to enforce the rights of third parties or these Terms of Service or any applicable additional terms, including, without limitation, the Content restrictions set forth herein.
    11. We assume no liability for any action or inaction regarding transmissions, communications, or Content provided by any User or third party. We have no liability or responsibility to anyone for the performance or nonperformance of the activities described in this section.
  16. Complaint Handling Procedure

    1. If we take any action concerning you, your account, or any interaction on the Website, as set out in the section “Monitoring and Enforcement; Termination”, you may lodge a complaint against such decision.
    2. The deadline for submission of a complaint is six (6) months after notification of the respective decision has been communicated to you. To lodge a complaint, you may email dsa@fancentro.com from the email associated with your account or wherefrom notice of the decision has been communicated, and the correspondence must include as much information as possible to allow us to investigate your complaint, and an explanation of the reason(s) for which you believe your complaint to be justified.
    3. We handle complaints in a timely, non-discriminatory, diligent, and objective manner. We may reverse previous decisions if a complaint sufficiently demonstrates that:

      1. The interaction to which our decision related did not in fact violate applicable law, third party rights, or these Terms of Service.
      2. Our prior decision not to act on notice was unjustified.
      3. Our prior decision was unjustified or disproportionate in any other manner.
  17. Abuse of Reporting and/or Complaint Handling System

    1. We may suspend your access to our reporting and internal complaint-handling systems for a reasonable period of time if you frequently submit notices or complaints that are manifestly unfounded. Prior to such suspension we may issue a warning, provided that this does not conflict with the purpose of the suspension or with other, appropriate measures that may be applied. When deciding on the suspension, we consider factors such as the frequency, severity, and impact of your violation(s), as well as any prior measures imposed. Examples of misuse of our reporting and/or complaint-handling system that may be subject to suspension include, but are not limited to:
      1. Frequently submitting multiple, identical, and unfounded notices or complaints.
      2. Frequently submitting notices or complaints that are obviously unfounded.
  18. Account Termination Policy

    If you violate the letter or spirit of these Terms of Service or otherwise create risk or possible legal exposure for us, we may terminate access to the Website or stop providing all or part of the Website to you for any reasons at our convenience.

  19. Copyright and Other Intellectual Property

    1. The Website operates a clear Copyright Policy in relation to any Content alleged to infringe the copyright of a third party. If you believe that any Content violates your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. As part of our Copyright Policy, the Website will terminate User access to the Website if, under appropriate circumstances, a User has been determined to be a repeat infringer and in line with the provisions of the section titled “Monitoring and Enforcement; Termination” of these Terms.
    2. The Website is not in a position to mediate trademark disputes between Users and trademark owners. Accordingly, we encourage trademark owners to resolve any dispute directly with the User in question or seek any resolution in court or by other judicial means. If you’re sure you want to report content on the Website that you believe infringes your trademark, you can do so by contacting us here. The Website is willing to perform a limited investigation of reasonable complaints and will remove content in clear cases of infringement. Only the trademark owner or their authorized representative may file a report of trademark infringement. Please note that we regularly provide the rights owner’s name, your email address and the details of your report to the person who posted the content you are reporting. This person may contact you with the information you provide.
  20. Reliance on Information Posted

    1. The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
    2. The Website includes Content provided by third parties, including materials provided by other Users, bloggers and third-party licensors, syndicators, aggregators, or reporting services. All statements or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect our opinion. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third party.
  21. Changes to the Website

    We may update the content on the Website from time to time, but its content is not necessarily complete or up to date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

  22. Information about You and Your Visits to the Website

    All information we collect on the Website is subject to ourPrivacy Notice. By using the Website, you acknowledge that you have read and understood the terms of thePrivacy Notice and that you consent to all actions taken by us with respect to your information in compliance with thePrivacy Notice.

  23. Linking to the Website and Social Media Features

    1. You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our prior, express, written consent.
    2. The Website may provide certain social media features that enable you to:

      - link from your own or certain third-party websites to certain content on the Website.

      - send emails or other communications with certain content, or links to certain content, on the Website.

      - cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites.

    3. You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

      - cause the Website or portions of the Website to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site,

      - otherwise take any action with respect to the materials on the Website that is inconsistent with any other provision of these Terms of Service.

    4. The sites to which you are linking, or on which you make certain content accessible, must comply in all respects with the content standards set out in these Terms of Service.
    5. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
    6. We may disable all or any social media features and any links at any time without notice in our sole discretion.
  24. Links from the Website

    1. If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over, and assume no responsibility for, the contents, privacy policies, or practices of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Inclusion of, linking to, or permitting the use or installation of any third-party site, applications, software, content, or advertising does not imply approval or endorsement thereof by us. If you decide to access any of the third-party sites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such sites. Further, you agree to release us from any and all liability arising from your use of any third-party website, content, service, or software accessed through the Website.
    2. Your communications or dealings with, or participation in promotions of, sponsors, advertisers, or other third parties found through the Website, are solely between you and such third parties. You agree that the Website shall not be responsible or liable for any loss or damage of any sort incurred as the result of any dealings with such sponsors, third parties or advertisers, or as the result of their presence on the Website.
  25. Indemnification

    To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Website, its site operator, its parent corporation, its affiliates, licensors, service providers, officers, directors, employees, agents, successors and assigns from and against any and all claims, damages, judgments, awards, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms of Service; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your Content caused damage to a third party. This defense and indemnification obligation will survive these Terms of Service and your use of the Website. You agree that we shall have the sole right and obligation to control the legal defense against any such claims, demands, or litigation, including the right to select counsel of our choice and to compromise or settle any such claims, demands, or litigation.

  26. Disclaimers

    YOU USE THE WEBSITE AT YOUR SOLE RISK. WE PROVIDE THE WEBSITE "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, DISCLAIM ALL WARRANTIES OF ANY KIND RELATED TO THE WEBSITE AND GOODS OR SERVICES OBTAINED THROUGH THE WEBSITE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEBSITE. WE MAKE NO WARRANTY OR REPRESENTATION ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THE WEBSITE OR THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS AND ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE OR OUR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR OUR SERVICES, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE OR OUR SERVICES BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR OUR SERVICES. THE WEBSITE DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR OUR SERVICES OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND THE WEBSITE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

    NO INFORMATION OBTAINED BY YOU FROM US OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

  27. Limitation of Liability

    IN NO EVENT SHALL THE WEBSITE, ITS OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE OR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE OR SERVICES BY ANY THIRD PARTY, (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR WEBSITE OR SERVICES, AND/OR (VI) INTERACTIONS YOU HAVE WITH THIRD-PARTY ADVERTISEMENTS OR SERVICE PROVIDERS, OR THIRD-PARTY SITES, FOUND ON OR THROUGH THE WEB SITES, INCLUDING PAYMENT AND DELIVERY OF RELATED GOODS OR SERVICES, AND ANY OTHER TERMS, CONDITIONS, POLICIES, WARRANTIES OR REPRESENTATIONS ASSOCIATED WITH SUCH DEALINGS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE WEBSITE OR ITS SITE OPERATOR ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

    YOU SPECIFICALLY ACKNOWLEDGE THAT THE WEBSITE OFFICERS, DIRECTORS, EMPLOYEES, SHALL NOT BE LIABLE FOR CONTENT OR FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

    YOU FURTHER ACKNOWLEDGE THAT ANY CONTENT UPLOADED TO THE SITE MAY BE VIEWED, DOWNLOADED, REPUBLISHED, AND DISTRIBUTED – POTENTIALLY IN VIOLATION OF YOUR RIGHTS OR THIS AGREEMENT – AND THAT YOU ASSUME SUCH RISKS AS A MATERIAL PART OF THESE TERMS OF SERVICE.

    YOU AGREE NOT TO FILE ANY ARBITRATION CLAIM, LAWSUIT OR PROCEEDING INCONSISTENT WITH THE FOREGOING LIABILITY LIMITATIONS.

    Any claim by you that may arise in connection with these Terms of Service will be compensable by monetary damages, and you will in no event be entitled to injunctive or other equitable relief.

  28. Limitation on Time to File Claims

    REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

  29. Your Comments and Concerns

    All notices of copyright infringement claims should be sent to the copyright agent designated in our DMCA Policy in the manner and by the means set out in it. You should direct all abuse notices, feedback, comments, requests for technical support, and other communications relating to the Platform to us at support@fancentro.com. All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to support@fancentro.com.

  30. Assignment

    These Terms of Service, and any rights and licenses granted hereunder, may not be transferred, or assigned by you, but may be assigned by us without restriction.

  31. Arbitration Agreement & Waiver of Certain Rights (US)

    This section shall only apply to Users located in the United States of America.

    1. Except as set forth hereinabove, you and we agree that we will resolve any disputes between us (including any disputes between you and a third-party agent of ours) through binding and final arbitration instead of through court proceedings. You and we hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and us or you and a third-party agent of ours (each a “Claim”) shall be submitted for binding arbitration in accordance with the Rules of the American Arbitration Association (“AAA Rules”). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and we agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to this agreement. However, the Arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms of Service including, but not limited to, a claim that all or any part of these Terms of Service is void or voidable.
    2. If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
    3. This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and we also have the right to bring qualifying claims to small claims court. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Service, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Service.
    4. Neither you nor we may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your or our individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction”, and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.
    5. If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms of Service will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of these Terms of Service. This Section of the Terms will survive the termination of your relationship with us.
    6. THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR WE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
  32. Arbitration Agreement & Waiver of Certain Rights (EU)

    This section shall only apply to Users located in the European Union.

    1. We cooperate with out-of-court dispute settlement bodies (“Dispute Settlement Bodies”) that have been certified in accordance with Art. 21(3) of the DSA. The European Commission publishes a list of these bodies.
    2. If you have your place of establishment or are located in the European Union, you have the right to select a Dispute Settlement Body to assist in resolving disputes relating to decisions previously taken by us regarding Content uploaded by you, or notices you submitted to us. This includes cases in which complaints have remained unresolved by our internal complaint-handling system, as described in section “Complaint Handling Procedure”.
    3. We reserve the right to refuse to cooperate with your selected Dispute Settlement Body if:

    4. A dispute has already been resolved or is already subject to ongoing procedure before a competent court of relevant jurisdiction, or before another Dispute Settlement Body.
    5. The Dispute Settlement Body has been contacted after the six-month period from notification to you of our decision has lapsed, and you have not previously filed a complaint through our internal complaint-handling system over a particular issue.

    Any decisions taken by Dispute Settlement Bodies shall not be binding on either you or us.

    We are neither willing nor obligated to participate in dispute resolution proceedings with consumers before a consumer arbitration board under the EU Directive on Consumer ADR.

  33. Miscellaneous

    1. These Terms of Service, your use of the Website, and the relationship between you and us shall be governed by the laws of the Republic of Cyprus, without regard to conflict of law rules. Nothing contained in these Terms of Service shall constitute an agreement to the application of the laws of any other nation to the Website. You agree that the Website shall be deemed a passive website that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than the Republic of Cyprus. The sole and exclusive jurisdiction and venue for any action or proceeding arising out of or related to these Terms of Service shall be in an appropriate court located in Limassol, Cyprus. You hereby submit to the jurisdiction and venue of said Courts.
    2. No waiver by us of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
    3. If any provision of these Terms of Service is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Service, which shall remain in full force and effect.
    4. The Terms of Service, ourPrivacy Notice, ourCopyright Policy, and any documents they expressly incorporate by reference constitute the sole and entire agreement between you and us with respect to the Website, unless explicitly indicated otherwise.
    5. We may terminate these Terms of Service for any or no reason or at any time by notifying you through a notice on the Website, by email, or by any other method of communication. Any such termination will be without prejudice to our rights, remedies, claims, or defenses hereunder. Upon termination of the Terms of Service, you will no longer have a right to access your account or your Content. We will not have any obligation to assist you in migrating your data or your Content and we may not keep any back up of any of your Content.
    6. We undertake no responsibility for deleting your Content under these Terms of Service. Note that, even if your Content is deleted from our active servers, it may remain in our archives (but we have no obligation to archive or back-up your Content), and subject to the licenses set forth in these Terms of Service.
  34. Terrorist Content Online Regulation

    For any removal orders pursuant to Regulation (EU) 2021/784 (the “Terrorist Content Online Regulation” or “TCO”), designated, competent EU authorities can complete our removal form. After submission of this form, you will receive further instructions by e-mail, which you may respond to with a removal order. For such removal orders, please use the template provided in Annex I of the TCO and conduct all communication in either English or Greek.

Standard Purchase Agreement

  1. INTRODUCTION

    This Standard Purchase Agreement (the “Agreement”) is between a Fan and a Creator (each of which may hereinafter, individually, be referred to as a “Party” and, collectively, the “Parties”) only. The Agreement sets out the terms and conditions which govern each transaction between the Parties, referred to hereinabove as a Purchase, and shall apply every time the Parties initiate a Purchase on the Site.

    DISCLAIMER: WE ARE NOT A PARTY TO THIS OR ANY OTHER AGREEMENT BETWEEN CREATORS AND FANS. WE SOLELY PROVIDE THE TECHNOLOGICAL PLATFORM TO FACILITATE THE PURCHASES WE, OR OUR SUBSIDIARIES, PARENT COMPANIES, OR ASSOCIATED ENTITIES DO NOT GRANT ANY RIGHTS IN RESPECT OF, NOR PARTICIPATE IN, ANY PURCHASE BETWEEN CREATORS AND FANS, EXCEPT WHERE EXPLICITLY SPECIFIED HEREIN.

  2. DEFINITIONS

    Any capitalized term not defined herein shall bear the meaning attributed to it in the Terms found hereinabove. In case of conflict between a capitalized term definition found in the Terms and the Agreement, the Agreement shall prevail.

  3. GENERAL TERMS

    1. By initiating a Purchase, Fan warrants and agrees to pay an amount, either in Credits or as otherwise described hereinabove, in exchange for the right to view or otherwise access specific Content. This Purchase is inclusive of any applicable tax such as, but not limited to, Value Added Tax (VAT)
    2. The Parties hereby authorize us to supply any and all relevant information required to facilitate a Purchase to a third party or parties acting as payment service provider(s) for the purposes of facilitating, accommodating, completing, or otherwise carrying out any financial transaction between the Parties with regards to such Purchase of Content on the Site by a Fan by collecting, holding, and processing such payment by the Fan (including any applicable tax), and in accordance with the Terms.
    3. The Parties agree to comply with the terms and conditions set forth in the Agreement regarding the Purchase of Content, as well as the Terms.
    4. In the event that any provision of this Agreement (in whole or in part) is held to be invalid, illegal, or unenforceable by a court of relevant and competent jurisdiction, such provision shall be deemed modified or severed to the extent necessary to render it valid, legal, and enforceable. The remainder of this Agreement shall remain in full force and effect.
  4. LICENSE

    1. Creator that makes Content available for Purchase on the Site agrees to make available (and not to unreasonably withhold) such Content for viewing or otherwise access to each Fan that has successfully Purchased such Content.
    2. Creator warrants that it possesses all necessary rights to and hereby grants to each Fan that has successfully Purchased Content from such Creator a limited, non-exclusive, non-assignable, non-sublicensable right to view the Purchased Content (the “License”).
    3. For clarification, the License provides a Fan only the right to view, or otherwise access the Purchased Content via the Site, and any and all intellectual property rights over that Content remain with the Creator (or other such right intellectual property rights holder).

    4. Without prejudice to the above, the License granted to a Fan that has successfully concluded a Purchase for Content may automatically, and without prior notice, expire if:

      - The Purchase is charged back by the Fan.

      - In respect of a Subscription, at the natural or otherwise expiration of such Subscription, unless such Subscription is renewed prior to its expiration.

      - The Fan’s account is suspended, removed, or otherwise banned from the Site (either temporarily or permanently), for any reason including, but not limited to, for infringement of the Terms or other, applicable terms and conditions.

      - The Purchased Content, or the Creator that made it available on the Site, has been removed from the Site, for any reason including, but not limited to, by their own choice.

      - The Purchased Content becomes unavailable due to technical error or other circumstances outside of the control of the Parties.

  5. GOVERNING LAW AND JURISDICTION

    1. This Agreement, and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the Republic of Cyprus.
    2. The Parties irrevocably agree that the courts of the Republic of Cyprus shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

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    💗 ESLUNA LOVE 💗

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